[Blocking] [rotem at gigya-inc.com: Re: Request to be removed from your domain list]

[Peter Lowe]

OK, I'm going to give them the benefit of the doubt and delist them.

Incidentally, I received this in 2008:

  Date: Thu, 15 May 2008 10:17:12 -0700
  From: Patrick Salyer <patrick at gigya-inc.com>
  To: pgl at yoyo.org
  Subject: Gigya

  Hi Peter,

  My name is Patrick and I am with Gigya.  I noticed that Gigya is being
  listed as an ad server.  I think this was done by mistake.  In fact,
  Gigya is a flash tool that is used by web publishers to enable them to
  easily share content.  Because we are listed on an ad server, many
  users on our partner sites can't use this tool.

Any opinions are appreciated.

 - Peter

----- Forwarded message from Rotem Hermon <rotem at gigya-inc.com> -----

Date: Sun, 13 Aug 2017 21:53:30 +0300
From: Rotem Hermon <rotem at gigya-inc.com>
To: Peter Lowe <pgl at yoyo.org>
Subject: Re: Request to be removed from your domain list

Wow, that's just not true. I see it's from the wikipedia page. I have no
idea who made this change (I see it was done in April), but it's not what
we do and it's not the correct description of our company.
You can see a more accurate explanation on our Crunchbase page -
https://www.crunchbase.com/organization/gigya#/entity
We don't do cross-site anything (except aggregated and anonymized security
related analysis for protection of end users against identity theft).
"Turning unknown visitors into known" means we provide end users with
authentication methods (social and regular registration). We're not
handling anonymous users and are not tracking them.

On Sun, Aug 13, 2017 at 9:37 PM, Peter Lowe <pgl at yoyo.org> wrote:

> Hi Rotem,
>
> That's not quite what your service is described as:
>
>   Gigya Inc. provides de-anonymising, 'identity' aggregating services
>   to corporate customers, through cross-site tracking, to "turn anonymous
>   visitors into known customers with social and traditional registration
>   tools that let you easily authenticate users and collect rich
>   first-party data".
>
> How do you identify users if you don't track them?
>
> On Sun, Aug 13, 2017 at 08:30:59PM +0300, Rotem Hermon wrote:
> > Hi Peter,
> >
> > Thank you for getting back to me.
> >
> > No, Gigya is not a tracking company. We're a CIAM (customer identity and
> > access management) company. Basically we're managing the user database,
> > login and registration systems for sites. We do not track users or share
> > user information between sites. Blocking us is the same as blocking the
> > login and registration screens and the user database for a site that uses
> > us...
> >
> > We actually help our customers be privacy compliant in regards to end
> user
> > data (including regulations like the upcoming GDPR).
> > You can see more about it here - https://www.gigya.com/trust/privacy/ ,
> and
> > our own privacy policy - https://www.gigya.com/privacy-policy/ .
> >
> > Thanks,
> > Rotem.
> >
> >
> >
> >
> > On Sun, Aug 13, 2017 at 8:07 PM, Peter Lowe <pgl at yoyo.org> wrote:
> >
> > > Hi Rotem,
> > >
> > > gigya.com was added on Thursday:
> > >
> > >   http://pgl.yoyo.org/adservers/details.php?hostname=gigya.com
> > >
> > > Gigya basically are a tracking company, right?
> > >
> > >  - Peter
> > >
> > > On Sun, Aug 13, 2017 at 06:20:39PM +0300, Rotem Hermon wrote:
> > > > Hi Peter,
> > > >
> > > > I'm using uBlock Origin that uses your ad server domain list, and it
> > > seems
> > > > that since yesterday (give or take) you inserted our domain, gigya
> dot
> > > com,
> > > > into your list.
> > > >
> > > > We at Gigya are a SaaS company providing customer identity and access
> > > > management services to enterprises. Meaning that our system is being
> used
> > > > to power login and registration for major internet sites. We're not
> an ad
> > > > network nor affiliated to any such company. We're not involved in
> any ad
> > > > related activity. We provide user management services. Blocking our
> > > domain
> > > > may break the ability to register and login to some of our customer
> > > sites.
> > > > It also just blocks access to our developer portal which is used by
> > > > developers who are implementing with our system.
> > > >
> > > > You are welcomed to look at our website and check out some of our
> > > customers
> > > > to see how we're incorporated on their site. I hope you will remove
> us
> > > from
> > > > the list as it will just break the user experience on some top
> internet
> > > > sites for anyone using the list.
> > > >
> > > > Thanks,
> > > > --
> > > > Rotem Hermon
> > > > VP Architecture, Gigya Inc.
> > >
> > > --
> > > This is not the .signature you are looking for. Move along.
> > > http://pgl.yoyo.org/ | pgl at yoyo.org
> > >
> >
> >
> >
> > --
> > Rotem Hermon
> > VP Architecture, Gigya Inc.
>
> --
> This is not the .signature you are looking for. Move along.
> http://pgl.yoyo.org/ | pgl at yoyo.org
>



-- 
Rotem Hermon
VP Architecture, Gigya Inc.

----- End forwarded message -----

-- 
This is not the .signature you are looking for. Move along.
http://pgl.yoyo.org/ | pgl at yoyo.org